Office Hours: Mon-Fri 9:00-18:30 (GTM+8)
Shipping Policy
ORDER PROCESSING
For USA, Canada, European Union Orders: The processing time is typically 1 to 2 working days.
For Other Region Orders: The processing time is typically 1 to 3 working days.
SHIPPING POLICY
Orders placed on FeiyuTech official store can be shipped to the following countries and regions:
| Shipping Area | Ship To | Ship From | Carrier | ETD(BIZ. Days) | Fees | Tax |
|---|---|---|---|---|---|---|
| North America | United States | US Warehouse | USPS/UPS/DHL | 1-5 | Free | Tax Included |
| Canada | CA Warehouse | Canada Post | 1-5 | Free | Tax Included | |
| Mexico | China Warehouse | DHL/FedEx/UPS | 6-8 | Additional Shipping Fees | Tax Not Included | |
| Europe | Austria, Belgium, Bulgaria, Cyprus, Czechia(Czech Republic), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom | UK/DE Warehouse | UPS, DPD, DHL, Royal Mail, An Post, La Poste, Poste Italiane, PostNord, BPost, etc. | 1-7 | Free | Tax Included |
| Norway, Ukraine, Monaco, Switzerland, San Marino, Croatia | China Warehouse | DHL/FedEx/UPS | 6-8 | Additional Shipping Fees | Tax Not Included | |
| Iceland, Belarus, Jersey, Guernsey | China Warehouse | DHL/FedEx/UPS | 6-8 | Additional Shipping Fees | Tax Not Included | |
| Asia | South Korea, Philippines, Indonesia, Singapore, Japan, Thailand, Malaysia, Vietnam | China Warehouse | DHL/FedEx/UPS | 5-7(DHL i.e.) | Additional Shipping Fees | Tax Not Included |
| Pakistan, India, Nepal, Bangladesh, Sri Lanka | China Warehouse | DHL/FedEx/UPS | 5-7(DHL i.e.) | Additional Shipping Fees | Tax Not Included | |
| Oceania | Australia, New Zealand, Fiji | China Warehouse | DHL/FedEx/UPS | 6-8(DHL i.e.) | Additional Shipping Fees | Tax Not Included |
| The Middle East | United Arab Emirates, Turkey | China Warehouse | DHL/FedEx/UPS | 5-7(DHL i.e.) | Additional Shipping Fees | Tax Not Included |
| Saudi Arabia, Israel, Lebanese | China Warehouse | DHL/FedEx/UPS | 5-7(DHL i.e.) | Additional Shipping Fees | Tax Not Included | |
| Iran | China Warehouse | DHL/FedEx/UPS | 5-7(DHL i.e.) | Additional Shipping Fees | Tax Not Included | |
| South America | Panama, Colombia, Peru, Paraguay, Argentine, Uruguay, Chile | China Warehouse | DHL/FedEx/UPS | 6-8(DHL i.e.) | Additional Shipping Fees | Tax Not Included |
| Africa | Algeria, Morocco, Ghana, Mozambique, South Africa | China Warehouse | DHL/FedEx/UPS | 6-8(DHL i.e.) | Additional Shipping Fees | Tax Not Included |
| Others | Most Countries | China Warehouse | DHL/FedEx/UPS/EMS | 6-8 | Additional Shipping Fees | Tax Not Included |
Notes:
1. If the product you purchased is temporarily out of stock in the local warehouse, we may arrange to ship it from the China Warehouse, and the estimated shipping time may take 6 to 8 days.(*Please note that the specific delivery time may vary by different logistics companies.)
2. Orders with remote locations will take longer time to arrive and additional shipping fees may be required. Please note that the delivery time and shipping fees depend on the address specified for the order. You can calculate the estimated shipping fees on the Cart page.
3. The Additional Shipping Fees will be shown on the Checkout page once the order is settled.
4. Delivery time may take longer during holidays, peak seasons or due to circumstances beyond our control.
5. If you have any questions, please email us at store@feiyu-tech.com or contact us directly in the chat window.