Shipping Policy


Order Processing

For USA, Canada, European Union orders: the processing time is typically 1 to 2 working days.

For orders from other countries: the processing time is typically 1 to 3 working days.

👉 Please note: the processing time may be longer due to peak seasons or unforeseen circumstances.


Deliverable Shipping Destinations


For orders except accessories(below $90)

Area Ship To Ship From Carrier ETD/day Fees Tax
North America United States US Warehouse USPS/UPS/DHL 1-5 Free Tax Included
Canada CA Warehouse Canada Post 1-5 Free Tax Included
Mexico China Warehouse DHL/FedEx/UPS 6-8 Additional  Shipping Fees Tax Not Included
Europe Austria, Belgium, Bulgaria, Cyprus, Czechia(Czech Republic), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom UK/DE Warehouse UPS, DPD, DHL, Royal Mail, An Post, La Poste, Poste Italiane, PostNord, BPost, etc. 1-7 Free Tax Included
Norway, Ukraine, Monaco, Switzerland, San Marino China Warehouse DHL/FedEx/UPS 6-8 Additional  Shipping Fees Tax Not Included
Iceland, Belarus, Jersey, Guernsey China Warehouse DHL/FedEx/UPS 6-8 Additional  Shipping Fees Tax Not Included
Asia South Korea, Philippines, Indonesia, Singapore, Japan, Malaysia, Vietnam China Warehouse DHL/FedEx/UPS 5-7(DHL i.e.) Additional  Shipping Fees Tax Not Included
Pakistan, India, Nepal, Bangladesh, Sri Lanka China Warehouse DHL/FedEx/UPS 5-7(DHL i.e.) Additional  Shipping Fees Tax Not Included
Oceania Australia, New Zealand, Fiji China Warehouse DHL/FedEx/UPS 6-8(DHL i.e.) Additional  Shipping Fees Tax Not Included
The Middle East United Arab Emirates, Turkey China Warehouse DHL/FedEx/UPS 5-7(DHL i.e.) Additional  Shipping Fees Tax Not Included
Saudi Arabia, Israel, Lebanese China Warehouse DHL/FedEx/UPS 5-7(DHL i.e.) Additional  Shipping Fees Tax Not Included
Iran China Warehouse DHL/FedEx/UPS 5-7(DHL i.e.) Additional  Shipping Fees Tax Not Included
South America Panama, Colombia, Peru, Paraguay, Argentine, Uruguay, Chile China Warehouse DHL/FedEx/UPS 6-8(DHL i.e.) Additional  Shipping Fees Tax Not Included
Africa Algeria, Morocco, Ghana, Mozambique, South Africa China Warehouse DHL/FedEx/UPS 6-8(DHL i.e.) Additional  Shipping Fees Tax Not Included
Others Most Countries China Warehouse DHL/FedEx/UPS/EMS 6-8 Additional Shipping  Fees Tax Not Included

For accessories orders below $90.00

Ship To Ship From Carrier ETD/day Fees Tax
United States, Austria, Belgium, Bulgaria, Cyprus, Czechia(Czech Republic), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom US/DE/UK Local Warehouse DHL/FedEx/UPS 1-7(DHL i.e.) Free Tax Included
China Warehouse EUB/PostNL Estimated 2-3 Weeks Free Tax Included
Other Countries China Warehouse EUB/PostNL Estimated 2-3 Weeks Additional Shipping Fees Tax Not Included
DHL/FedEx/UPS Estimated 8-12 Days Additional Shipping Fees Tax Not Included

👉 Please note:

1. We currently ship to most countries/regions worldwide, but we can't ship to P.O. Boxes, APOs and FPOs.

2. For US, EU, UK orders, if one of the accessories or items is out of stock in the local warehouse, or if it cannot be delivered to your address due to local warehouse delivery restrictions, we will ship it separately from China warehouse and the package may arrive a few days after the estimated delivery time.

3. If your shipping address is within our "Free Shipping & Tax Included" range, but you are charged customs duties, please contact us at store@feiyu-tech.com to arrange a tax refund for you.


Order Status

🔹 Order Cancellation

You can cancel physical items or orders that have not yet entered the shipping process. Please email us at store@feiyu-tech.com within 24 HOURS after placing the order.

🔹 Address Change

For address changes, please email our Customer Service Team at store@feiyu-tech.com with your updated address. Once your order has been shipped, we are unable to change the shipping address. 

🔹 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with the tracking number and a link to track your package.


Shipping & Delivery

🔹 Shipping Fee

We offer FREE Standard shipping on all US, CA, EU, UK  orders. The Additional Shipping Fees for other countries will be calculated and displayed on the Checkout page before you complete your order.

🔹 Delivery Time

For US, CA, EU, UK orders, we prioritize shipping from local warehouses.  If the product you purchased is temporarily out of stock in the local warehouse, we may arrange to ship it from the China Warehouse, and the estimated shipping time may take 6 to 8 days. (*Please note that the specific delivery time may vary by different logistics companies.)

For orders from other countries, we will ship from China warehouse, and the estimated shipping time may take 6 to 8 days.

🔹 Remote Address Orders

Orders with remote locations will take longer time to arrive and additional shipping fees may be required. Please note that the delivery time and shipping fees depend on the address specified for the order. You can calculate the estimated shipping fees on the cart page.

🔹 Shipping Delays or Issues

While we strive to provide timely and reliable shipping services, unforeseen circumstances or external factors may cause delays or issues that are beyond our control. We kindly ask for your understanding and patience in such situations.

If you encounter any problems or have concerns regarding your shipment, please contact our customer support team, and we will do our best to assist you 

Other Questions

💙😉 If you have any questions, please email us at store@feiyu-tech.com or contact us directly in the chat window.

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