FAQs - AK series

1. What type of battery does AK series use? How to install the batteries?

2. How to charge the batteries? Can I charge them from the USB port?

3. Is there any notes for the batteries in usage and storage?

4. How long does the battery last on AK Series?

5. Which camera models does AK4000 work with?

6. Is AK series compatible with other kinds of quick release plate?

7. What is Mechanical Endpoint Range of each axis?

8. What is the weight and dimensions of AK4000?

9. What are the main differences between AK2000 and AK4000?

10. Can I switch on gimbal without balancing it with camera installed?

11. How to balance AK series?

12. What is a properly balanced gimbal?

13. Is the motor location interchangeable when mounting camera on AK4000?

14. After turning gimbal on, it vibrates for 3-5 seconds, and then stops. Is it normal?

15. Gimbal is perfectly balanced but keeps vibrating and buzzing, what should I do?

16. Gimbal functions properly in upright position, but it vibrates at certain angle or in upside-down position (buzzing). How to fix it?

17. Gimbal wobbles after switching on, what should I do?

18. How to adjust motor strength of AK series?

19. How many ways can AK series connect to camera and control it?

20. What are the shutter release cables come with AK series?

21. Is there any tips when use shutter release cable?

22. I can control the camera to take photo by shutter button after connecting shutter release in right sequence, but why I cannot control the recording by recording button?

23. How to connect gimbal to the camera via WiFi?

24. Would I need to input WiFi password in Feiyu ON app every time I make WiFi connection?

25. Can I turn off Feiyu ON App when WiFi connection is done with success?

26. How to switch shooting modes of the camea and control it to take photos and videos when gimbal connects to camera via WiFi successfully?

27. What parameters of camera can be changed when WiFi connection is built successfully?

28. Why part of cameras can be controlled to take photo but not to record when gimbal connects to camera via WiFi successfully?

29. Does use Feiyu ON App to connect gimbal to camera via WiFi affect wireless function of my phone?

30. Camera (like Canon 6D Mark II) can be controlled to record by the video button for several times via WiFi, however it suddenly crashes and prompts err70, but other functions of gimbal work fine. How to fix it?30

31. How to disconnect WiFi connection of camera?

32. When do WiFi connection, the camera prompts err151, how to fix it?

33. Can I use log mode for shooting while WiFi of the camera is connected?

34. How to shoot Motion Time-lapse with AK series?

35. How to shoot Motion Time-lapse at night with AK series?

36. Is there any tips for me on set up Rotation Time for a Motion Time-lapse?

37. Gimbal connects to the camera via shutter release, however, the camera does not take picture when press the shutter button, what should I do?

38. The joystick can control the camera tilt up or down, but it can not tilt up when at a certain angle, how to fix it?

39. When I use the rolling 360 degree rotation function, gimbal will stop at certain angle, how to solve this problem?

40. The gimbal can stay stable after powering on, but why can’t I control it by joystick?

41. How to initialize AK series?

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