AK4500 Detachable 3-Axis DSLR Camera/Camcorder Gimbal Stabilizer with Tripod

I bought an AK4500 gimbal, the gimbal came with a defect, it had a completely stuck button!! I complained and they made me pay the return postage, 54.28€ that I still haven't received. They sent me another AK4500 again with no conditions: one of the buttons came out, the gimbal has a gap that doesn't give the camera stability, which is the whole purpose of the gimbal, besides that the follow focus doesn't work. I complained again, they told me to keep the broken gimbal and that they would refund my money and that I had a 30$ discount on my next purchase. Logically I will not buy the same gimbal again so they recommended the recent ones. With all that happened, in addition to creating a problem for me, my professional work was delayed, and I still had to spend more money on buying a new and recent gimbal. Thanks to the time difference between Portugal and China, I stayed up 3 days in a row waiting for them to answer my emails. Even so, they only answer me during an hour, from 2:00 to 3:00 in the morning. So my problem still persists and I've been trying to solve it for over a week. I am completely disappointed with this service. Weak products. Lack of consideration for customers. Little professionalism. Disinterest in customers.

Good transaction, good product, quick shipping. You can trust this seller.I really like the Feiyu Tech AK4500. Very powerful gimbal. I like the touch screen and the wireless controller. Very easy to balance when you use the axe lock.

This is an absolutely amazing product. I am a professional videographer and feiyutech ak4500 is by the far the best prosumer gimbal in the market bar none. I've tried every gimbal out there. I had the original moza, upgraded to moza air2 and have extensive experience with the Ronin S although I went with moza air 2 for many reasons.I originally gave this gimbal a 3 out of 5 stars. And had to return it because I purchased the dual handle grip. After seeing it wasn't compatible with the dual handle grip I returned it.But I decided to contact feiyutech tech support and they put me in contact with sales. They said, the newer dual handle grips for the ak4500 are not yet available on amazon prime and instructed me to buy from there amazon listing that goes straight to their warehouse and not amazon prime.So I reordered the ak4500 from prime and reordered the dual handle from Amazon but not a prime account. I received the dual handle grip and set it up with the ak4500. It works flawlessly.The previous issues I had are gone and I'm telling everyone and anyone, this is the best gimbal system in the consumer/prosumer level.I can control the follow focus from the dual handles and it conveniently has the thumb control for the follow focus right at my finger tips. This thing is absolutely sick.Hats off to Feiyutech. They did a number on this.The modularity and ecosystem is second to none.Highly, highly recommended this gimbal.Get the dual handle grip. It's absolutely amazing and it takes it to another level.They also have excellent customer support and service.Thank you so much feiyutech for providing us with this powerful system.

FeiyuTech AK4500 Detachable 3-axis DSLR Camera/Camcorder Stabilizer Gimbal Payload 4.6KG

This gimbal is the perfect solution for me because it’s small but strong, and I can shoot dual handle with the cage. I was hesitant with all other single rod gimbals out there, since there is less mounting points for monitors or video transmitters, and it’s always less stable than the dual handle grip. What makes the AK4500 great is that you have lens camera control right on the grip even when you do dual handle. You have many mounting points as well.
Overall I am very happy with the versatility of the AK4500 and the functions Feiyutech put into this gimbal. A simple follow focus, magic wand, cage, stabilizer on top, all make this a leading Gimbal in the market. Even with DJIs new RS2, I am not sure I will jump ship. They still miss some key points.

I rate it 4 stars since, there is room to improve.

I think the software could be better overall.
It would be better to be able to fine-tune the settings. Like deadpan, motor strength, joystick control etc.
There should be an common interface and naming for settings in the on-gimbal-control and the iPhone app. They are both totally different software.

There should be a slower setting for joystick input. I cannot make smooth camera moves with the joystick. For most of my purpose it’s just too fast. I know the gimbal is capable with slow small movements, it’s just not possible to do with the Joystick.

I hope there is improvement with the software. But meanwhile I will keep shooting as is.