Cancel Orders
If you want to cancel your order, please tell us in 24 hours. We don't accept any cancellation after 24 hours.

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you reject parcels without paying your duties, unfortunately we can't offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.


Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Exchanges
We only replace items if they are defective or damaged. If you do think the items are unusable, Please contact us at service@feiyu-tech.com first. Our service center will help you with the exchanges.


Shipping
To return your product, you should email us first at store@feiyu-tech.com.

You will be responsible for paying for your own shipping costs and taxes for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.